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If there is one thing that made Charles Phillips a great asset for the many companies he has worked with, it is his personal passion and drive to change things for the better. Even during his younger days as a software financial analyst at Morgan Stanley, he has already impressed clients for his way of handling issues and seeing progress along the way. As for Oracle, Chuck became the very catalyst that unleashed one of the most aggressive business acquisition efforts ever known in the computer, database, and networking industry. Now that he has been with Infor for over two years ever since he was hired as CEO by former executive officer, Jim Schaper, people would like to know how he has been.
Before Charles Phillips went into the picture, just before he resigned from being Oracle’s acting President, Infor had about 8,000 employees who are engaged to over 70,000 customers from different nations all over the globe. In about two years, that workforce number has increased an additional 5,000 heads, focusing on quality customer experience and additional sales and profit generation. Revenue also increased from about $2 billion by the end of 2010 to $2.5 billion thanks to added services such as on-cloud computing support, aside from on-site assistance already provided.
This is not the only thing that Charles Phillips has done to put Infor in a steady climb. He also used some of the same skills that provided much success to Oracle, by pushing clients into prospective partnership, becoming a steady provider and developer of programs and software, meeting client needs. In fact, customer base grew an additional 2,500 companies and businesses stronger where big names such as Italian car developer Ferrari, UK’s leading beer business Heineken and Massachusetts-based Liberty Mutual Insurance have been included. Licensing has been steadily increasing at over 12% per quarter, an indication that Infor is growing at a gradual pace.
How has all this been possible? Charles Phillips knew that he cannot do everything alone since changing a company’s image and improving its overall operation takes a lot of work. He did not waste time and acted on organizing an executive management team that grasps the same vision and goals as him. And to see that everything goes out accordingly, he had planned on this group before he was given the position as CEO by previous position holder, Jim Schaper. Indeed Chuck has achieved so much in such a short span of time.